1. Account
Your name, email address, and phone number are stored in our system for reference and are kept confidential.


2. Booking
You can book an appointment up to three days ahead.


3. Fees

3.1. Processing Fees
We will charge your credit card for a small amount of $0.50 cents, for verification purposes and to set up online billings. This is non-refundable.

3.2. Additional Out of Pocket Costs
Saturday appointments with our psychiatrists may and all consultations with our psychologists will require an additional cost which will be charged via credit card.


4. Payment

4.1. Credit Card and Processing Fees
In order to proceed with any appointment for which there is an out of pocket cost, you will need to pay a processing fee of $0.50, through the Epsychiatry client portal. Here you can select the psychiatrist or psychologist you would like to see, select an appointment time, review the appointment, enter your credit card details, then click "Book Now". 
Your details will be stored in our system and will only be used to bill sessions accordingly. 
Your credit card details are stored with the credit card processing service and are not known to Epsychiatry staff. 


5. Invoice
You will receive an email of your invoice from us after the session with your clinician.


6. Cancellation Policy
You may cancel an appointment at least three days prior to the appointment date.

Terms and Conditions of Epsychiatry Client Portal 

Contact

​T: 08 9467 2272 

F: 08 6313 0920

​E: support@epsychiatry.com.au

This is not an emergency service. Same day consults are not available. If you are in distress please contact your nearest emergency department, your local area mental health service triage or dial "000".  

Copyright © 2020 Epsychiatry Pty. Ltd.  All rights reserved.